1) Create Systems and guides
No business is able to effectively scale without a set of systems in place.
The key here is to have a set of systems ready so new staff can quickly and easily operate and manage the booths with minimal hands on training.
I recommend creating a pdf document of each process you have for the business. When you hire new staff they can go through the documents and get a thorough understanding of what they need to be doing.
Create guides for;
- Basic operation of your photobooths
- Technical Trouble Shooting
- Setup and Packdown of each booth style you offer
- Creating new bookings
- Invoicing and reconciling accounts
- Dealing effectively with customer enquiries and emails
- Updating your business website and social media channels